Shipping Policy – The Gem and Stones 

At The Gem and Stones, we are proud to offer international shipping so customers around the world can enjoy our jewelry collections.

1. Order Processing 

• All orders are processed within 1–3 business days after payment confirmation.

• Orders are processed Monday to Saturday, excluding public holidays.

• Once your order is processed, it will be shipped through our trusted courier partners.

2. Shipping to USA 🇺🇸

We offer reliable shipping to customers across the United States.

• Estimated delivery time: 7–12 business days

• Shipping time may vary depending on the courier and customs clearance.

3. Shipping to UAE 🇦🇪

We also ship to customers in the United Arab Emirates.

• Estimated delivery time: 5–10 business days

• Delivery time may vary depending on the shipping carrier and location.

4. International Shipping 

The Gem and Stones ships to many countries worldwide.

• Estimated delivery time: 7–15 business days depending on destination.

• Shipping time may vary due to customs procedures, holidays, or courier delays.

5. Customs, Duties & Taxes 

International orders may be subject to customs duties, import taxes, or fees determined by your country's customs authority.

These charges are the responsibility of the customer and are not included in the product price or shipping cost.

6. Order Tracking 

Once your order has been shipped, you may receive a tracking number to monitor the delivery status of your package.

7. Incorrect Shipping Information 

Please ensure that your shipping address and contact details are accurate when placing your order.
The Gem and Stones is not responsible for delivery issues caused by incorrect information.

8. Delivery Issues 

If your order arrives damaged or incorrect, please contact us within 3 days of receiving your order so we can resolve the issue quickly.

9. Contact Us 

For any questions regarding shipping, please contact us:

Store Name: The Gem and Stones
Phone: +1 (307) 381 8559
Email: support@thegemsandstones.com